Refund Policy

Refund Policy

At BallyBall, we are committed to providing a fair and enjoyable experience for all users. This Refund Policy outlines the conditions and processes for refunds. By using our platform, you agree to the terms stated here.

1. Refund Eligibility

Refunds are applicable under the following circumstances:

  • Technical Issues: If a contest fails to start or is interrupted due to an error on BallyBall end, and you are unable to participate.
  • Duplicate Payments: In case you are charged twice for the same contest entry.
  • Unauthorized Transactions: If a transaction was processed without your consent and reported promptly.

2. Non-Refundable Cases

Refunds will not be granted in these scenarios:

  • Loss in Contest: Refunds are not issued if you fail to win a contest due to incorrect answers, slower responses, or poor performance.
  • Change of Mind: Refunds cannot be requested if you decide not to play after entering a contest.
  • User Error: Mistakes during registration, contest selection, or payment entry that are not caused by BallyBall.
  • Violation of Rules: Refunds are void if you violate any rules or policies of BallyBall.

3. Refund Process

To request a refund, follow these steps:

  1. Contact Customer Support:
    • Email: [info@ballyball.com]
    • Provide your registered email, transaction ID, reason for refund, and supporting documents or screenshots.
  2. Verification:
    • Our team will review your request and may contact you for additional information if necessary.
  3. Approval:
    • If your request meets our criteria, the refund will be processed.

4. Refund Timeline

  • Approved refunds will be credited within 7-10 business days to the original payment method.
  • Processing time may vary depending on your bank or payment provider.

5. Refund Amount

  • Refunds cover only the contest entry fee.
  • Payment gateway or processing fees incurred during the transaction are non-refundable.

6. Fraudulent or Suspicious Activities

BallyBall reserves the right to deny refund requests in cases of suspected fraud, manipulation, or abuse of the system. Accounts engaging in fraudulent activities may face suspension or permanent ban.

7. Disputes and Resolution

If you disagree with a refund decision, you may escalate the matter by contacting:

We aim to resolve disputes amicably and fairly to ensure user satisfaction.

8. Policy Updates

BallyBall reserves the right to update this Refund Policy at any time. Any changes will be posted on this page, and users will be notified via the app. Continued use of the platform indicates your acceptance of the updated policy.

Contact Us
For questions or further assistance, please reach out to us:

Frequently Asked Questions

Are the payments verified?

Yes, all payments are verified and secure. We use trusted payment gateways to ensure a seamless and safe transaction process.

Yes, you can withdraw your winnings directly to your bank account or e-wallet after completing the verification process. Withdrawals are processed quickly and securely.

No, there are no hidden charges. You only pay the contest entry fee (if applicable), and all winnings are credited after deductiing Taxes.

Yes, we prioritize your privacy and security. All user data is encrypted and securely stored, ensuring a safe experience.

In the event of a tie, the prize pool will be distributed equally among the winners.

Once the contest ends, the results are displayed on the leaderboard, and winners are notified instantly via the app and email.

Yes, you can join and participate in multiple contests simultaneously, provided you meet the entry criteria for each.

If you face any technical issues, please reach out to our customer support team immediately. We’ll assist you in resolving the problem.

Yes! Use your unique referral code to invite friends and earn exciting rewards when they join and play.

Withdrawal limits depend on the app's policies. Check the "Withdrawals" section in the app for detailed information.

Yes, identity verification is required to ensure secure and legitimate withdrawals. This is a one-time process.

If you miss the timing, you won’t be able to join the contest. Ensure you check the schedule and join on time.

Tap on Create Set button , Answer all the six questions, Join any contest of your choice, And win real money.

We assure you that your Money is completely safe with us.

Absolutely not. This is a Prediction Trading app where you can trade on your predictions. 

Contact us

Address

Hazaribagh , Jharkhand

E-mail

info@ballyball.com

Working Hours

24X7

Bally Ball App

Bally Ball is a dynamic platform that helps users efficiently sort, track, and manage their scores. Whether it's for academic results, sports, or other competitive events, BallyBall provides seamless solutions to stay organized and informed.

Head Office: Hazaribagh , Jharkhand

info@ballyball.com

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DISCLAIMER: The features and services provided on the Bally Ball platform involve an element of personal data management and tracking. Please use the app responsibly and at your own risk. Bally Ball does not promote or advertise the platform as a means of financial gain or employment opportunity. Bally Ball shall not, in any way, be held responsible or liable for any misuse of the platform, breach of terms and conditions, or violation of any applicable laws or regulations by you.

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